Shipping Policy
Shipping Policy
Thank you for shopping with Itsleather.com. We are committed to providing a seamless shopping experience. Please review our shipping policy below:
Shipping Process and Time: We offer FREE shipping on all orders. There are no shipping charges. Once your order is shipped, it will be delivered to your doorstep within 12 to 15 business days (Monday to Friday).
Shipping Method: Orders are typically processed within 10-12 business days (Monday to Friday). Transit time via our trusted carriers usually takes 5-8 days (Monday to Friday).
Delivery Process and Time: All orders placed at Itsleather.com will be delivered within 12 to 15 working days after your payment has been cleared.
Note: Orders placed before 5:00 PM (GMT) Greenwich Mean Time (London) will be processed the same day. Orders placed after 5:00 PM (GMT) Greenwich Mean Time (London) will be processed the next business day.
Tracking Orders: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track the status of your order by visiting our website and entering your tracking number on the [tracking page](link to tracking page).
Shipping Carriers: We work with trusted shipping carriers such as FedEx. You can select your preferred shipping carrier at checkout.
Returns and Exchanges: To initiate a return or exchange, please email info@itsleather.com within a 24-hour timeframe of receiving your order. Clearly state whether you are requesting a refund or an exchange. Exchanges are subject to availability of the desired item. All returns must be completed within a 20-day window from the date of delivery. Please include your order number, a brief description of the issue (including images if possible), original packaging, logos, and any other relevant details.
- Exchanges: If the desired item is in stock, we will proceed with the exchange. If not, a refund will be issued.
- Refunds: Refunds will not be issued if the product's tag is missing upon return to our warehouse.
We reserve the right to decline returns that violate our policies. Customized items made upon specific request cannot be returned unless defective.
Customer Support: If you have any questions or concerns about shipping, please contact our customer support team:
- Email: info@itsleather.com
- Phone: [Insert phone number]
Policy Updates: We reserve the right to update or modify our shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.
FOR MORE INFORMATION:-
Trade Name: itsleather
Phone Number: +44 7849 371293
Business Mail: support@itsleather.com
Address: